Terms of Service

1. Service Overview
Eye Candy Delafield offers curated eyewear collections both online and at our retail location in Delafield, Wisconsin. Customers may browse, purchase, and inquire about products through our website or in-store. We also offer promotional campaigns and communications via email and SMS to those who opt in.


2. User Responsibilities
By using our website or subscribing to our communications, you agree to:

  • Provide accurate and current information during checkout or when subscribing.

  • Use the website solely for lawful, personal purposes.

  • Not attempt to access systems, data, or functions not intended for your use.

  • Not duplicate, reproduce, or distribute content or product images without written permission.

3. Orders, Payments & Returns

  • All product orders are subject to availability and acceptance.

  • Prices are listed in U.S. dollars and are subject to change without notice.

  • We accept major credit/debit cards and secure online payment options.

  • For return and exchange information, please refer to our Return Policy.

  • Prescription eyewear is custom-made and may be non-refundable or eligible only for a partial refund or exchange. Please review product-specific terms before purchasing.

4. SMS Messaging Terms

By signing up for SMS updates, you agree to receive transactional updates, alerts, and occasional marketing messages. The terms of our SMS service are as follows:

1. This campaign sends SMS Notifications, Alerts & Occasional Marketing Communication to customers who have opted in to receive SMS notifications.
2. You can cancel the SMS service at any time. Simply text “STOP” to the shortcode. Upon sending “STOP,” we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.
3. If you experience issues with the messaging program, reply with the keyword HELP for more assistance.
4. Carriers are not liable for delayed or undelivered messages.
5. As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.
6. For privacy-related inquiries, please refer to our Privacy Policy.


5. Intellectual Property
All content on our website — including logos, designs, photos, product descriptions, and brand assets — is the property of Eye Candy Delafield or its licensors and may not be used without written permission.


6. Disclaimer and Limitation of Liability
All products and services are provided "as is," without warranties of any kind unless otherwise stated. Eye Candy Delafield is not responsible for indirect or incidental damages resulting from the use or misuse of our products or website.
If a product arrives damaged or incorrect, please contact us within 7 days of delivery for assistance.


7. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be posted on this page, and your continued use of the website or services constitutes acceptance of the revised Terms.


8. Governing Law
These Terms are governed by the laws of the State of Wisconsin, without regard to conflict of law principles.


9. Contact
If you have questions about these Terms of Service, please contact us at:
info@EyeCandyWi.com